Overview
The UAE splits visa administration between two official systems: ICP Smart Services (the Federal Authority for Identity, Citizenship, Customs & Port Security) covers entry permits and residency for Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah, while GDRFA (General Directorate of Residency and Foreigners Affairs) handles visas issued specifically in Dubai. Both let an individual apply online — through the eChannels portal, the UAEICP app, the GDRFA website, or the Dubai Now app — logging in with a UAE Pass or account.
Visa categories
| Tourist visa — single entry | Short tourism stays, issued via GDRFA (Dubai) or ICP (other emirates), or sponsored by an airline/hotel/tour operator. |
|---|---|
| Visit visa | Visiting friends or family; can be sponsored by a UAE resident. |
| Multiple-entry tourist visa | For frequent visitors, subject to eligibility. |
| Transit visa | Short stopovers, typically arranged with your airline. |
Documents checklist
- Passport with at least 6 months' validity
- One recent personal photo (passport-style)
- Copy of passport bio page
- Identity card for country of origin, for certain nationalities (as specified by GDRFA)
- Return/onward flight details
- Proof of accommodation (hotel booking or host details)
- UAE Pass or account login for the smart services portal
- Payment method for visa and any applicable service fees
Step-by-step application process
1. Determine which portal applies
Dubai-issued visas go through GDRFA; entry permits for the other six emirates go through ICP Smart Services.
2. Register or log in
Use UAE Pass where available, or create an account on the relevant portal/app.
3. Choose the entry permit / visa service
Search for the relevant tourist or visit visa service within the portal.
4. Complete the application and upload documents
Fill in your details and upload your photo and passport copy.
5. Pay the service fee
Digital channels are available 24/7; payment is made online.
6. Receive your entry permit
Typical completion time for straightforward services is around 48 hours; download and carry a copy when you travel.
Fees & processing time
| Processing time | Around 48 hours for standard digital-channel tourist entry permit services |
|---|---|
| Fee | Displayed at the point of application on ICP/GDRFA — varies by visa type and duration, plus VAT |
| Who can apply | You directly through the portals, a UAE-based sponsor, or an accredited tourism office/airline/hotel |
Frequently asked questions
Do I need an agent for a UAE tourist visa?
Not necessarily — the ICP and GDRFA portals accept applications directly. Many travelers simply let their airline or hotel sponsor the visa as part of booking, which is convenient rather than mandatory.
Which portal do I use if I'm unsure?
If your visa/travel is centered on Dubai, use GDRFA. For the other emirates, or federal services like Emirates ID, use ICP Smart Services.
Is UAE Pass required?
UAE Pass gives the fastest, most secure login across most government platforms, but portal-specific accounts are also available.
Sources reviewed: u.ae (official UAE Government portal), smartservices.icp.gov.ae (ICP), gdrfad.gov.ae (GDRFA Dubai). Requirements vary by nationality and emirate — always confirm your specific route on the official portal before applying.